Rafael Lourenco
ABOUT THE AUTHOR

Rafael Lourenco

Rafael Lourenco is the EVP at ClearSale, a Card-Not-Present fraud prevention operation that protects e-commerce merchants against chargebacks. The company’s flagship product, Total Guaranteed Protection, is an end-to-end outsourced fraud detection solution for online retailers. Follow on twitter at @ClearSaleUS or visit http://clear.sale/ 

What Omnichannel Fraud Looks Like

By Rafael Lourenco, Executive Vice President, ClearSale As retailers add and expand omnichannel operations, their fraud management challenges are growing, too. Organized retail crime (ORC) targets omnichannel retailers in several ways, including “buy-online, pick-up-in-store” e-commerce fraud, online card fraud, return fraud, and even old-fashioned brazen shoplifting. While shoplifting is a...Readmore

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