Omnichannel
What Omnichannel Fraud Looks Like
By Rafael Lourenco, Executive Vice President, ClearSale As retailers add and expand omnichannel operations, their fraud management challenges are growing, too. Organized retail crime (ORC) targets omnichannel retailers in several ways, including “buy-online, pick-up-in-store” e-commerce fraud, online card fraud, return fraud, and even old-fashioned brazen shoplifting. While shoplifting is a matter for...