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Fraud Prevention in the Customer Experience Era

While FSO's aspire to prevent fraud losses, focusing on the customer is also critical. Do retail and corporate banking customers expect to experience a certain level of friction to validate the trust that they've placed in the FSO? One argument suggests that if friction is user-friendly, and the customer is able to...
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Fraud’s Dark Matter: The Universe of Scams Most of Us Never Know About

Ana was emaciated when she arrived at the Brazilian embassy in Cairo. An amateur volleyball player once upon a time in Sao Paulo, Ana's tall frame was bent from the hunger, fear and humiliation she had endured for weeks in a village outside of Beni Suef. Ana had come to Egypt for...
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From Breach to Fraud: The Compromised Payment Card Lifecycle

It’s happened to almost everyone. One day we check our bank statement or receive an alert and scratch our head thinking “Hmm, that’s odd. I don’t remember making that purchase.” Unfortunately, the truth is that we became a fraud victim long before that purchase was made, as our card was probably compromised...
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Digital Footprinting: An Effective Way to Stay a Step Ahead of Fraudsters

Committing online fraud – or at least attempting it – is shockingly easy. Most tech-savvy people, if they were minded to, could learn the basics and take steps towards becoming a criminal mastermind.  All it takes is to install a Tor browser, head to the dark web, and purchase a dump of...
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Global Anti-Scam Alliance: Mission

The number of online scams is booming. Consumers lost nearly USD 50 billion to scams in 2020. The number of scams reported to law enforcement grew by 90% to more than 266 million reports. As reported in ScamAdviser's 3rd Global State of Scams Report, the number of reported scams increased from 139...
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Gen Z’s Digital Native Status Offers Zero Shelter from Fraud

And BNPL offers plenty of opportunities to criminals Generation Z – those fresh-face youngsters born between 1997 and 2012, currently aged between nine and 24 years old – are the world’s first fully digital native generation. They are immensely tech savvy, having grown up using devices for learning and playing since infancy. ...
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The Rise of Scam Culture: Should our Industry be doing More?

"Hello?" a sweet-sounding female voice answers before the connection turns to static and the call drops. "I'm sorry," a followup message reads. "My phone's mic is broken. It's better if we use WhatsApp." In Ghana, victims of romance scams will be familiar with this kind of interaction. There is never a sweet-sounding...
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5 Fraudsters Turned Good

The fraud prevention industry has seen a wave of former fraudsters offer their skills and knowledge to the right side of the law, helping stop attacks they used to carry out. It's a fascinating dynamic, so we decided to provide an overview of some high profile fraudsters turned good. Have a read...
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Investment, Acquisitions & IPOs – Q1 2022

We are already through the 1st quarter of 2022, so it is time to report and let you know about the investment and acquisition developments within the fraud prevention space so far this year. Have a read of this article to learn more about the companies, funding raised and acquisitions. TeleSign TeleSign,...
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