SIM Swap fraud mobile identity theft

Sim Swap Fraud’s Dangerous Evolution

SIM swap fraud has evolved in the last two to three years, according to Nuance Chief Fraud Prevention Officer Simon Marchand. What used to be a part of usage fraud schemes with little impact on telecoms has evolved and is now part of much more complex fraud schemes against consumers....Readmore
questions for machine learning

3 Questions to Ask During a Machine Learning Sales Pitch

To excel in fraud prevention requires approaching everything with skepticism. If you’re a top-notch fraud analyst, there’s a good chance you read contracts before signing. You might be a person who reviews restaurant receipts before paying. You take the descriptor “nitpicky” as a compliment. A healthy dose of skepticism and...Readmore
eKYC and watchlist screening

EKYC and Watchlist Screening – How FIs Use Them

Imagine this scenario: Daenerys Targaryen around 20 years ago bought a money-back life insurance policy. Remember, it was 20 years ago and the documentation process was not strict and meticulous back then. This means that Daenerys did not submit any proof of age at the time of purchasing the policy...Readmore
Ad Fraud: The Silent Revenue Killer

Ad Fraud: The Silent Revenue Killer

Fraud is a well-known threat to every online company. Because of that, nearly every company has some solution for handling transaction fraud, reducing chargebacks, and verifying customers. The biggest reason for this is because companies can see the effects of transaction fraud immediately and easily recognize the drain on their...Readmore
KYC vs. customer verification

How KYC Differs from Customer Verification

The next time you visit your local bar, consider this: How do you differentiate between a barstool and a table? Both have four legs, flat tops, and you can prop a drink, or yourself on either one. However, putting a cup on a barstool doesn’t make it a table. Context...Readmore
AVS Address Verification Service System Services

Addressing the 3 Shortcomings of AVS

Address verification services (AVS) have fallen behind modern fraudsters’ tactics. Once a familiar frontline tool for card-not-present fraud detection, AVS today bloats review queues and may even increase risk of fraud loss for many online merchants. Don’t hold your breath for a system update. The potential for extra friction in...Readmore
Airport terminal FACT Perseuss

Building FACT to Help Airlines Fight Fraud

The growth of online payments in the last two decades means that a vast amount of financial information, particularly payment card data, is stored on the Internet. Hackers can break into databases, download the payment card information and then sell it to buyers on the dark web. This stolen card...Readmore
how to become a world class investigator book review

Book Review: How to Become a World Class Investigator

“How to Become a World Class Investigator” is not a book that will appeal to every reader, but the topics it covers and the approach it takes are valuable to any person interested in fighting fraud. Cross-disciplinary learning is valuable Most of the readers of about-fraud.com come from the world...Readmore
aftermarket auto parts fraud

Putting the Brakes on Fraud When Selling Auto Parts Online

The global automotive aftermarket business is growing fast, and it's an increasingly appealing target for card-not-present (CNP) fraud. By 2023, the total value of the industry will exceed $1 trillion, thanks in part to the rapid growth in e-commerce for auto parts and accessories. The projected compound annual growth rate...Readmore
SIM swap fraud

SIM Swap Fraud: Don’t Be Its Next Victim

For many victims of SIM swap fraud, the first time they learn about the attack is in the hours after their life has been changed forever. It’s an all too common story, the signal bars disappear from your mobile phone, you call the phone number – it rings, but it’s...Readmore
Friendly fraud prevention tools

What Tools Help Manage Friendly Fraud?

It’s always great when all-in-one solutions reduce the number of tools you need to get the job done. You want your business management tools to be as efficient and cost-effective as possible, and this is a common consideration when merchants shop for a fraud management tool. They find a platform...Readmore

Aite Attracts Financial Fraud Fighters

Aite's Inaugural Financial Crime Forum kicked off in Charlotte a couple weeks ago. In attendance were representatives from some of the largest banks and credit unions, including Citi, Wells Fargo, Ally, SunTrust, BB&T, US Bank, Navy Federal and more! The agenda spanned the industry's most relevant topics and trends, allowing...Readmore
Online Fraudcast podcast

‘Online Fraudcast’ Podcast Explores Fraud Topics

Fraud prevention consultant Karisse Hendrick joined with about-fraud.com contributor and ex-con Brett Johnson to launch this summer “The Online Fraudcast” podcast. Over the first few episodes, the duo discuss e-commerce fraud issues facing merchants and consumers with insights drawn from both the good guys and the bad guys along with...Readmore
Identifying and stopping ATO attacks

ATO Attacks: What They Are and How to Foil Them

It’s more important than ever for merchants to make sure their customers are returning to make repeat purchases as the e-commerce landscape becomes more saturated. One of the best means for improving customer loyalty is to offer accounts for your online store which customers can use to check out faster,...Readmore
Fraud Analyst

5 Things You Should Know About Being a Fraud Analyst

The demand for fraud prevention employees is booming with the rapid growth of international e-commerce. If you’re interested in exploring a new career in this fast growing and changing area, here are some things you probably don’t know about being fraud analyst but should. 1) They won’t teach you this...Readmore

How Blockchain Could Disrupt Online Fraud Prevention

People are always talking about how blockchain will change the world and disrupt industries. One of the industries that doesn’t get much attention in the TED talks and blog posts is e-commerce fraud prevention. The core feature of blockchain is the distributed ledger. This ledger records transactions in a database...Readmore

How to Avoid ICO Fraud with Cryptocurrencies

Cryptocurrency investors are participating in record numbers in initial coin offerings (ICOs) even though there are still not many uses for cryptocurrencies today within the overall retail and banking space. This article will list the different types of tokens one can purchase as well as the scams/frauds sometimes involved in...Readmore
Auto lending fraud data exchange

First Fraud Data Exchange for Auto Industry Launches

PointPredictive formally launched today, May 30, a fraud data exchange for auto lenders at the Auto Lending Fraud Consortium Roundtable in Fort Worth, Texas. Auto lenders will be able to use the Fraud Data Exchange as a repository for sharing data from confirmed fraudulent auto-loan applications. The service is designed...Readmore

What Does Machine Learning Mean for Fraud Prevention?

Everyone in fraud prevention must have heard the term machine learning bandied about in discussions about the changing nature of their work. However, the recent hype suggests that some of the people promoting machine learning solutions are either overstating or misrepresenting what the technology is currently doing and what it...Readmore

4 Things That Set Video Game Fraud Apart

I’ve been fighting fraud for more than 15 years and before I joined my first video game company, I’d thought I’d figured it out. Fraud was nearly always about making money in the fastest way possible for the fraudster, and it was generally divided in to two categories: true fraud...Readmore
Fraud in fantasy sports Q&A

Knocking Out ATO in Fantasy Sports

Rick Skawinski, Jr. is a data analyst specializing in fraud tools at FanDuel.com, a one-day fantasy sports game website with millions of registered users that provides immediate cash payouts to winners. Rick has been fighting card-not-present (CNP) fraud for over four years, ever since his mother's identity was stolen and...Readmore

Fraudsters Hitting Online Poker with Ace Up Sleeves

Wherever there is money, there are criminals looking to take more than their fair share of the pot. Online poker sites are not the hot beds of illegal activity as some have painted them to be However, poker holds some of the most interesting and sophisticated avenues for fraud anywhere...Readmore

Insider View on Gambling Fraud

Past fraud trends in gambling The gambling sector has evolved along the years, and fraudsters have evolved with it. The old preferred fraud method used to be manually skimmed cards. These are payment cards that have their data copied over for later use when used at a target point-of -sale....Readmore

What VCR Really Means for Merchants

Visa Claims Resolution (VCR) is the biggest dispute policy update the payments industry has experienced in decades. Every stakeholder has been impacted, with requirements changing for cardholders, issuers, acquirers, and merchants. An unintended challenge of VCR is ensuring each stakeholder has the information and insight they need to comply with--and...Readmore

3 Stakeholders to Secure the Payment Chain

E-commerce is a fast-growing segment, with the business-to-consumer market in Southeast Asia expected to have expanded 28.5% to surpass US$6 billion in 4Q 2017. Today, consumers and businesses alike have moved from cash-based transactions to embrace the ease and popularity of digital payment options. Building confidence in online payments is...Readmore

Common Travel Scams Exposed

As online booking has grown in popularity, so have scams that enable fraudsters to monetize stolen credit cards. How do these travel industry scams work and just what should you be on the lookout for when booking your next big trip? Let’s take a closer look. ‘Man-in-the-middle’ fraud Many people...Readmore
PSD2 SCA fraud prevention

PSD2 to Incentivize Better Fraud Prevention

Security and trust are fundamental needs for payments.  For this reason the European Commission introduced with PSD2, its new directive on payment services, a general rule on the use of the strong customer authentication (SCA). In this article, we’ll briefly analyze what SCA is, its impact on market operators like...Readmore
2018 Fraud Conference Calendar

Fraud Conference Calendar 2018

There are dozens of conferences held across the globe every year dedicated to sharing fraud prevention knowledge and solutions. To assist fraud prevention professionals and organizations looking for opportunities to learn, network and find solutions to their fraud problems, about-fraud.com has created a calendar of all the relevant events we...Readmore
GDPR impact on fraud prevention

What GDPR Means for Fraud Prevention

The General Data Protection Regulation (GDPR) is a piece of EU legislation which directly impacts all organizations or people which process the personal information of individuals. Organizations that do not understand their fraud operations completely will end up with flawed or incomplete compliance with GDPR. There will be organizations found...Readmore

Build vs. Buy – Final Four

Preventing fraud is already challenging without adding the confusion of what to build in-house and what to purchase from vendors. There is no standard answer –  it depends on your industry, business and risk profile. That being said, there are guidelines all merchants can follow to navigate the murky waters...Readmore
Authentication layer cake

How Trusting Your Customers Is Like Baking a Cake

Static authentication is broken The year 2017 saw the most data security breaches in history, surpassing 2016’s record of 1091 breaches. Since 2013, over nine billion records have been exposed – more than the number of people on Earth! This stolen personal information is primarily used to perform account takeover...Readmore
Ecommerce Fraud Index

Merchant Fraud Losses Rise 7% in 2017

Merchants’ total fraud losses rose 7% year on year in 2017 to 4.09% of total orders received, according to the Ecommerce Fraud Index figures released this week by fraud solution vendor Signifyd. Hardest hit were cosmetics and perfume retailers as their fraud rate doubled in 2017 to 5.1% of total...Readmore
Friendly fraud and how to deal with it.

4 Tips for Handling Friendly Fraud

You may have heard of the term friendly fraud but what is it really and why is it one of the most talked about fraud topics in the airline industry? Friendly fraud is primarily an abuse of the credit card chargeback system which entitles customers to a refund from their...Readmore
Machine learning product launch takes off

3 Machine Learning Solutions Launch for Finance, Auto Loans & Groceries

Three separate machine learning fraud solutions targeting credit card issuers, auto loans and online groceries were released last week by Fiserv, PointPredictive and Ocado Technology, respectively. Fiserv teams up with Mastercard Financial services technology provider Fiserv made the biggest buzz when it announced that it had begun offering Mastercard’s Decision Intelligence...Readmore
pensioners clone fraud losses

Clone Fraud Costs U.K. $280M Per Year

British pension fundholders are losing £200 million ($280 million) a year to "clone fraud," according to government figures published by The Times this week. In some cases, the report stated, individuals' losses exceeded £250,000 ($350,000). "Clone fraud" describes cold-calling scams run by thieves that seek to impersonate legitimate investment funds,...Readmore
Chinese New Year 2018

Fraud Trends This Chinese New Year

Today marks the start of the Chinese Year of the Dog and the beginning of Lunar Spring Festival that ends on March 2, a festival that is a major gift-giving holiday in China and East Asian markets with large ethnic Chinese populations. For this year’s Chinese New Year about-fraud.com spoke with...Readmore

Provider & Fraud Knowledge – Square One

It's tempting to approach fraud management in the same manner I assemble my son's toys. Start at step 7, jump to 15, let out a few gasps, an occasional holler... and settle on whatever mix of parts you can jam together. Lucky for me, a toddler is often just as...Readmore