Ecommerce Fraud Index

Merchant Fraud Losses Rise 7% in 2017

Merchants’ total fraud losses rose 7% year on year in 2017 to 4.09% of total orders received, according to the Ecommerce Fraud Index figures released this week by fraud solution vendor Signifyd. Hardest hit were cosmetics and perfume retailers as their fraud rate doubled in 2017 to 5.1% of total...Readmore
Friendly fraud and how to deal with it.

4 Tips for Handling Friendly Fraud

You may have heard of the term friendly fraud but what is it really and why is it one of the most talked about fraud topics in the airline industry? Friendly fraud is primarily an abuse of the credit card chargeback system which entitles customers to a refund from their...Readmore
Zensed adaptable like Jell-O

Zensed: A Fraud Solution Shaped Like Jell-O

Zensed is an anti-fraud company based in Europe with representation in Sweden, U.K. & the U.S. Its founders operate high risk payment gateways around the globe and originally developed Zensed technology in 2015 to combat their own fraud problems. Victor Fredung is the Sweden-based CEO and co-founder of Zensed. He...Readmore
investment funding round American Express Ventures

American Express Invests in 2 Israeli Anti-Fraud Startups

American Express Ventures announced strategic investments in two U.S.-Israeli anti-fraud startups this week. BioCatch, a behavioral biometrics startup, closed a $30 million round of growth funding that was led by Maverick Ventures. Other round investors included not only American Express Ventures but also NexStar Partners, Kreos Capital and OurCrowd, among...Readmore
Machine learning product launch takes off

3 Machine Learning Solutions Launch for Finance, Auto Loans & Groceries

Three separate machine learning fraud solutions targeting credit card issuers, auto loans and online groceries were released last week by Fiserv, PointPredictive and Ocado Technology, respectively. Fiserv teams up with Mastercard Financial services technology provider Fiserv made the biggest buzz when it announced that it had begun offering Mastercard’s Decision Intelligence...Readmore
Magento and airline partnership solutions

Signifyd, ACI Worldwide launch partner solutions for Magento, airlines

Fraud prevention vendor Signifyd announced this week a strategic partnership with Corra, a digital agency serving primarily fashion, beauty and lifestyle brands retailers on the Magento Commerce platform. The partnership is expected to help Signifyd expand its growing list of merchant clients on Magento, particularly among high-end retailers likely to...Readmore
OTA hit by travel fraud

OTA Slammed by $9B in Fraud Costs in 2017

Travel intermediaries lose an estimated $21 billion a year in fraud-related losses, according to a recent report commissioned by eNett, a virtual account number (VAN) provider. Direct losses to travel intermediaries were pegged at $6 billion, while indirect costs including higher operating costs, revenue lost to false positives and reputational...Readmore
pensioners clone fraud losses

Clone Fraud Costs U.K. $280M Per Year

British pension fundholders are losing £200 million ($280 million) a year to "clone fraud," according to government figures published by The Times this week. In some cases, the report stated, individuals' losses exceeded £250,000 ($350,000). "Clone fraud" describes cold-calling scams run by thieves that seek to impersonate legitimate investment funds,...Readmore
investment funding round American Express Ventures

SEON Raises $600K in New Funding

Hungary-based fraud prevention startup SEON announced on Thursday that it had closed a €500,000 ($624,000) funding round with investment from PortfoLion and Fiedler Capital. The company said that intends to use the new funds to expand into new geographical markets and industries. SEON officially launched its out-of-the-box fraud solution in...Readmore
Chinese New Year 2018

Fraud Trends This Chinese New Year

Today marks the start of the Chinese Year of the Dog and the beginning of Lunar Spring Festival that ends on March 2, a festival that is a major gift-giving holiday in China and East Asian markets with large ethnic Chinese populations. For this year’s Chinese New Year spoke with...Readmore
Interview with Markus Bergthaler Director of Programs at the Merchant Risk Council

Merchant Risk Council: Industry Events & Education

Established in 2000, the Merchant Risk Council is the leading global trade association for eCommerce fraud and payments professionals. caught up with Markus Bergthaler, Director of Programs, to find out how the MRC is helping educate and empower industry professionals. In this brief Q&A, Markus sheds some light on...Readmore
Interview with Emailage Chief Product Officer Amador Testa

Putting Email at The Core of Digital Identity

Emailage was founded in 2012. The company enables merchants to use customers’ email addresses as the core element in assessing transactional fraud risk, including a predictive fraud score. Emailage leverages a vast consortium of data and layered technology to combat transaction fraud, along with other use cases pertaining to account...Readmore

Equifax Breach: Value Leech

A few weeks have passed, and the Equifax data breach has been discussed extensively in just about every news outlet. This is an instance where saturated news coverage and never ending analysis is well warranted, with 143 million Americans waiting for the other shoe to drop. I will take a...Readmore
Josep Bernat travel fraud consultant

Flying Thru Turbulence in Travel Fraud

Josep Bernat is the CEO of Nuk Consultants and Svik Lainoa, two companies focused on improving B2B clients’ payments, client conversiand fraud prevention, and is a former CRO of eDreams Odigeo. Having worked for Europe’s largest flight retailer with a presence in 44 markets, Josep is well aware of the...Readmore
Emma Mohan-Satta, Kaspersky Article

Kaspersky Fraud Prevention: Evolving to Meet Changing Threats

Kaspersky Fraud Prevention was recently at Money 20/20 Europe to display their readiness to work with all types of businesses that want to protect their online accounts, from financial institutions and gaming merchants to airlines and other e-commerce sites. discusses below Kaspersky’s approach to fraud prevention with company fraud...Readmore

What Omnichannel Fraud Looks Like

By Rafael Lourenco, Executive Vice President, ClearSale As retailers add and expand omnichannel operations, their fraud management challenges are growing, too. Organized retail crime (ORC) targets omnichannel retailers in several ways, including “buy-online, pick-up-in-store” e-commerce fraud, online card fraud, return fraud, and even old-fashioned brazen shoplifting. While shoplifting is a...Readmore
Call Center Fraud - PersoKey -

Bank Call Center Fraud: A Nasty Trend and How to Stop It!

Financial institutions spend billions protecting their assets: The people, the technologies, and the data. Yet, the attacks keep coming and the losses keep rising. Indeed, many banks and credit unions are experiencing increases in incidents of fraud, and there is one particularly sore spot: Call Centers. The problem in particular...Readmore

Infographic – Digital merchants are under fraud attack

CashShield and created this Infographic together to show the importance of fraud protection for digital merchants. CashShield is a real time fraud prevention solution designed with big data, machine learning optimized through a self-developed financial risk management algorithm. Our unique algorithm generates optimized decisions, eliminating the need for manual...Readmore rolls out Nethone fraud solution

Nethone – a global provider of AI-driven Business Intelligence and fraud solutions – announced today that – one of the largest and most admired travel agents in Latin America – has rolled out its cutting-edge fraud prevention system. Nethone fraud solution selected by leverages diverse state-of-the-art technologies, including...Readmore

New PIPL Pro Bucks Trend on Manual Review

  Search engine company signs Magento as client for tool for in-house fraud analysts By About-Fraud The people search company, PIPL, launched a business version of its search engine on February 15 for use by fraud analysts conducting manual reviews of card-not-present transactions. The new professional version, called PIPL Pro,...Readmore
Perseuss - Confronting Card Fraud in the Global Travel Industry

Confronting Card Fraud in the Global Travel Industry

During the last ten years service suppliers in the travel industry (airlines, train companies, shipping lines, online travel agents) have progressed from taking their first baby steps in online payments to a point where online transactions now represent the vast majority of all ticket purchases. This period has seen significant...Readmore